Job Opportunity: Delivery Support Specialist
Metrobi is a startup that offers local courier services in 20 major metro areas across the U.S.
Key Responsibilities:
* Monitor ongoing deliveries and assist delivery drivers and shippers via phone and live chat.
Requirements:
* Proficiency in English.
* Ability to work based on the Eastern US time zone (EDT).
* Experience in logistics, courier operations, call center, or customer support.
Responsibilities Include:
* Timely and efficient delivery of packages.
* Providing exceptional customer service via phone and live chat.
* Assisting delivery drivers and shippers with any issues or concerns.
Benefits:
We value our employees and offer a dynamic work environment. If you are a detail-oriented and customer-focused individual, we encourage you to apply for this exciting opportunity.
Why Work With Us?
We believe that delivering exceptional results starts with selecting the right people. As a key member of our team, you will play a vital role in ensuring seamless delivery experiences for our customers.