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Associate director of operations

São Paulo (SP)
Transformations Community
Anunciada dia 12 dezembro
Descrição

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Transformations Community provided pay range
This range is provided by Transformations Community. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$70,000.00/yr - $95,000.00/yr
About The Transformations Community
A Global Commons for Transformative Change: The Transformations Community (TC) connects action‑researchers who combine inquiry with action—testing new approaches, sharing learning, and building capacity for just and sustainable futures. With a global community of 6,000+, we convene international conferences, publish widely, and support sustainability initiatives that link knowledge with practice.
Role Overview
We're hiring a hands‑on Associate Director of Operations to own TC's internal operations end‑to‑end: people operations, portfolio/program management, project systems (ClickUp), fiscal coordination, and organizational rhythms. You'll turn strategy into clear plans, keep the trains running on time, and help a globally distributed team work smoothly—with smart use of AI tools to streamline workflows. You'll report to the Executive Director and partner closely with initiative leads. This is a do‑and‑lead role: you'll build light scaffolds, coordinate across programs, and step in directly where needed.
Responsibilities

People Operations & Team Health
Lead hiring pipelines, onboarding/off‑boarding, and contractor/consultant agreements
Maintain role descriptions, SOWs, and a simple performance/feedback cycle
Coordinate time tracking, capacity planning, and resourcing across initiatives
Steward team norms (async practices, meeting hygiene, documentation, DEI & care)
Translate strategy into quarterly/annual plans with milestones, owners, and KPIs
Run portfolio reviews: risks, dependencies, budgets, and decision logs
Stand up light monitoring & learning loops (retros, after‑action notes, dashboards)
Support initiative leads with scoping, critical paths, and go/no‑go gates
Own ClickUp architecture (spaces, templates, automations, permissions)
Drive adoption, training, and QA so tasks/roadmaps stay current and useful
Integrate Google Workspace, Slack, Docs, and basic CRM/email tools as needed
Use AI assistants (e.g., templating, summaries, automations) to reduce busywork
Track budgets vs. actuals at project and portfolio levels; flag variances early
Coordinate vendor onboarding, invoices, and payment schedules
Maintain a tidy contracts and compliance library (insurance, MOUs, data policies)
Run weekly team syncs, monthly planning/retros, and quarterly OKR reviews
Keep a live ops calendar; send crisp written updates and decision notes
Ensure key documents (playbooks, policies, templates) are current and discoverable

Required Skills

5-8 years in operations, program/portfolio or project management in a small/medium org or networked environment
Proven experience leading cross‑functional coordination and delivery (not just assisting)
ClickUp (or Asana/Notion) power user/admin: you've designed structures, templates, and automations
Strong people ops fundamentals: hiring, onboarding, contracting, and feedback rhythms
Excellent written communication; crisp facilitation; bias to clarify and close loops
Comfortable working remotely across time zones; high reliability and follow‑through
Fluency with AI tools for ops (summaries, drafting, checklists, SOPs, lightweight analytics)
Background in sustainability, systems change, or research/practice communities

Preferred Skills

Nonprofit/fiscal‑sponsor or grant‑funded project experience; basic budgeting
Change‑management experience (standing up new systems and securing adoption)
Light data/BI skills (Sheets, Looker Studio) for simple dashboards

Benefits
Work Environment & Values: We value clarity, humility, responsiveness, and learning. We build scaffolds that support people as well as projects.
Location: Remote (U.S. time zones preferred). Collaborate with colleagues in Colorado, Hawaii, Canada, and Europe (schedule flexibility required).
Type: Full‑time (35‑40 hours/week).
Compensation: $70,000‑$95,000 USD annually.
Start Date: Immediate (flexible for the right candidate). Applications will be reviewed on a rolling basis, with interviews held shortly.
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