About the RoleWe are looking for a motivated and detail-oriented Customer Success Intern to support the team in managing client accounts and ensuring successful campaign execution. This role offers hands-on experience in digital advertising, working closely with internal teams and supporting clients throughout their journey on the platform.ResponsibilitiesSupport the Customer Success team in the day-to-day management of client accounts, assisting in campaign monitoring and execution.Help track and analyze key performance indicators (KPIs) such as CPM, CTR, CPC, and ROI, identifying basic optimization opportunities.Assist in preparing reports and performance presentations for clients.Collaborate with internal teams such as Sales, Product, and Operations to ensure smooth campaign delivery and issue resolution.Support onboarding processes and training sessions for new clients on the platform.Organize and maintain account documentation, campaign data, and internal processes.Contribute to building a positive client experience by supporting communication and follow-ups.RequirementsCurrently pursuing a Bachelor’s degree in Business, Marketing, Advertising, Engineering, Economics, or related fields.Strong interest in digital marketing, media, or technology industries.Proficiency in Microsoft Excel and PowerPoint (or Google Sheets/Slides).Analytical mindset with attention to detail and willingness to learn from data.Good communication skills and interest in working in a client-facing environment.Organized and proactive, with the ability to manage multiple tasks.English proficiency.Nice to HavePrevious internship or academic projects related to marketing, data analysis, or business.Familiarity with digital advertising platforms (e.g., Google Ads, Meta Ads, TikTok Ads).Basic understanding of digital marketing metrics (e.g., CPM, CTR, CPC) is a plus.Experience with data visualization tools (e.g., Power BI, Tableau).