About Us
We are a Salesforce Experience Cloud alternative with two distinct offerings: partner management and customer management.
Our platform allows you to onboard & engage partners, share leads, manage opportunities, and close deals faster.
Empower your partners by allowing them to collaborate and engage with your partner managers.
Enable partners to access everything they need to meet your channel goals.
----------------------------------- Partner Management (PRM)
This offering allows you to onboard & engage partners, share leads, manage opportunities, and close deals faster.
Empower your partners by allowing them to collaborate and engage with your partner managers.
Enable partners to access everything they need to meet your channel goals.
----------------------------------- Customer Management
Solutions include Customer Operations, Customer Support, and LMS & Knowledge management.
Increase engagement, provide several self-serve routes to support, deliver better customer service, reduce costs and increase customer satisfaction.
Collaborate on support cases, train customers using the online Training & Certification module and much more.
----------------------------------- Primary Responsibilities
* Design, build, and implement elegant web-based business solutions.
* Contribute to fast-paced client projects and product initiatives as part of our Professional Services team.
* Helping organizations build, configure, and launch their PRM or Customer Portal solutions.
* Collaborate closely with a Senior Developer to write Statements of Work implementation notes.
* Work closely with the client’s Project Manager to understand the client’s needs and technical requirements.
* Ensuring the accurate implementation of a solution.
* Participate in code reviews conducted by the Professional Services Technical Team Lead to ensure code quality and adherence to best practices.
* Write clean, maintainable, scalable, and extensible code.
* Integrate APIs and web services to build robust applications.
* Troubleshoot issues, perform unit testing, and resolve defects.
* Collaborate with cross-functional teams in an Agile environment.
----------------------------------- Desired Skills and Experience
* Exceptional written and spoken English communication skills.
* Minimum 5+ years of professional experience in software development.
* Bachelor's degree in Computer Science or a related field.
* Proven experience with software product development and Agile methodologies.
* Strong troubleshooting and debugging skills.
* Excellent knowledge of: Frontend: JavaScript, Vue.js, TypeScript, jQuery, HTML5, CSS3, and Tailwind CSS.
* Backend: C#, ASP.NET, MVC design patterns.
* Database: SQL databases and ORM frameworks.
* Solid understanding of core programming concepts: Object-Oriented Programming, RDBMS, and Agile principles.
* Strong interpersonal skills and the ability to work effectively in a remote, multicultural team.
----------------------------------- Why Join Us
* Be part of a growing company recognized by industry leaders.
* Work remotely from anywhere with a collaborative, global team.
* Opportunity to work on innovative products and cutting-edge technology.
* A supportive environment that values creativity, ownership, and continuous learning.