Training Operations Coordinator Opportunity
About the Role:
We are seeking a highly skilled Training Operations Coordinator to support our customer(s) in Frankfurt.
The successful candidate will be responsible for coordinating training session delivery, ensuring proper execution, and working closely with the customer's learning delivery team.
This is an exciting opportunity to join our team as a Training Operations Coordinator and make a significant contribution to our customer's success.
Key Responsibilities:
* Analyze training needs provided by clients and determine the number of sessions required to train trainees according to courses and per site.
* Initiate and manage requests for session creation, modification, completion, and cancellation where required.
* Organize training sessions according to trainees' expectations and availability and ensure their proper execution.
* Calibrate and coordinate with the Indian team for any changes/updates in the training event/program.
* Support completion of training activities by following up for attendance and invoice if required.
* Ensure Learner Support Level 2.
Requirements:
To succeed in this role, you will need:
* 2-4 years of experience in learning delivery management and/or operations.
* Exposure to an international work environment.
* High-level understanding of the training landscape.
* Customer service-oriented posture.
* Team player.
* Ability to communicate clearly and concisely.
* Attention to detail, structured and organized, capable of prioritizing activities.
* Knowledge of Salesforce or any other CRM.
* Fluent in English is a mandatory requirement.
* Proficient in MS Office, Excel, SharePoint.
Why Join Us?
NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
What We Offer:
Our company offers a dynamic and inclusive work environment, opportunities for professional growth and development, and a competitive compensation package.
How to Apply:
To apply for this exciting opportunity, please submit your application through our website.