 
        
        Business Analyst Opportunity
We are seeking an experienced Business Analyst to join our team and drive the implementation of Salesforce solutions.
Key Responsibilities:
 * Gather and document business requirements by engaging with stakeholders to elicit, clarify, and translate business needs into functional specifications.
 * Map, analyze, and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
 * Collaborate closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
 * Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
 * Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
 * Communicate clearly with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
 * Gather feedback post-implementation, monitor solution performance, and iterate on Salesforce configurations for ongoing optimization.
Requirements:
 * In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management.
 * Business case writing, wireframing, and flow diagrams.
 * Salesforce configuration and administration.
 * Basic programming/scripting (Apex, SOQL) is advantageous.
Soft Skills:
 * Analytical thinking & problem-solving.
 * Effective oral and written communication.
 * Requirement gathering & documentation.
 * Process mapping & diagramming.
 * Stakeholder management & facilitation.
Benefits:
 * Opportunity to work with a global technology company.
 * Chance to develop skills in Salesforce implementation and administration.
 * Collaborative and dynamic work environment.