ServiceNow Technical Consultant/Developer Role
We are seeking a highly skilled and experienced ServiceNow Technical Consultant/Developer to join our team. The ideal candidate will have a strong background in IT and ServiceNow, with a minimum of 8-10 years of overall experience and 4+ years specializing in ServiceNow.
The successful candidate will have hands-on experience with multiple ServiceNow modules, including Customer Service Management (CSM), and will be proficient in Service Portal Development, Flow designer, and traditional workflows.
* Key Responsibilities:
* Work with functional teams and clients to implement ServiceNow applications such as ITSM, ITOM, CSM, and build customized applications using ServiceNow AppEngine.
* Develop scoped applications that utilize all the ServiceNow platform functionality.
* Create and maintain API and data integrations between ServiceNow and other services.
* Work with the latest ServiceNow AI capabilities to enhance applications.
* Use UI/UX leading practices to develop ServiceNow Portals.
* Design and develop reports and dashboards.
* Collaborate with CIOs, Technology Executives, Service Owners, and their teams to establish an operating model for technology based on NextGen and advances technologies, new and evolving service models for technology, and operational expectations of an organization.
Requirements:
* A minimum of 8-10 years of overall experience in IT and 4+ years specializing in ServiceNow.
* Hands-on experience with multiple ServiceNow modules, including Customer Service Management (CSM).
* Proficiency in Service Portal Development, Flow designer, and traditional workflows.
* Excellent understanding of ServiceNow Common Service Data Model 4.0 (CSDM 4).
* Experience managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub.
* Expertise in ServiceNow Scripting – Business rules, Script Includes, Client Scripts, JavaScript, etc.
* Experience building dashboards and reports.
* Experience with App Engine.
About the Role:
This is an exciting opportunity for a seasoned ServiceNow Technical Consultant/Developer to work with a collaborative team and make a meaningful impact on our technology solutions. If you are passionate about ServiceNow and have a strong desire to drive innovation, we encourage you to apply.