IT Support SpecialistThis role is ideal for a detail-oriented professional who enjoys resolving complex technical issues, providing exceptional customer service, and ensuring seamless IT operations.You will serve as the primary point of contact for incident resolution and service requests – delivering both proactive and reactive support to guarantee uninterrupted IT services.Main responsibilities:Troubleshoot and resolve technical issues through repair or replacement of hardware/software componentsCommunicate with users to gather information about issues and provide timely status updates