Job Description:
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* We are seeking a highly skilled Senior Developer to lead the development and enhancement of our ServiceNow platform.
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Key Responsibilities:
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* Design, develop, and implement complex ServiceNow ITOM solutions including CMDB, Discovery, and Service Mapping.
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* Configure and customize ServiceNow applications and modules.
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* Lead development of integrations between ServiceNow and other enterprise systems.
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* Collaborate with stakeholders to gather requirements and translate them into technical solutions.
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* Mentor junior developers and provide technical guidance.
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* Ensure best practices in coding, testing, and deployment.
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* Provide solutions that utilize most out-of-the-box features without requiring customizations.
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Required Skills and Qualifications:
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* Education: Bachelor's degree in Computer Science or Information Technology.
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* 5-7 years of ServiceNow development experience with a focus on ITOM.
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* Strong knowledge of CMDB, CSDM, Discovery, Service Mapping, and Integrations.
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* Proficient in JavaScript, HTML, CSS, Glide API, REST/SOAP integrations, and ServiceNow scripting.
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* Experience with automation and DevOps practices, familiarity with continuous integration (CI/CD), code versioning tools such as Git, and Agile principles.
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* Excellent verbal and written communication skills.
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* Ability to establish strong relationships internally and externally.
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* Experience with Agile methodologies and DevOps practices.
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* Excellent problem-solving and communication skills.
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* Experience with AI, Virtual Agent, Robot Process Automation (RPA).
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