Designing and implementing complex IT systems is at the forefront of this role.
* Develop, deploy, configure, and maintain systems technologies, including servers, storage, and Active Directory to meet client needs.
* Collaborate with clients to integrate new technologies into their existing infrastructures, streamlining operations and enhancing performance.
* Work closely with engineering teams to deliver tailored business solutions for critical environments.
* Manage and resolve client support tickets, maintaining clear communication and thorough documentation throughout the process.
* Track time against project agreements to ensure service efficiency and profitability, driving success for both clients and the organization.
* Report on project progress and stay up-to-date with ongoing technical training and development opportunities to remain competitive in the field.
This position requires a proactive, self-driven engineer who excels in direct client engagement and thrives in dynamic, solution-oriented settings. Key responsibilities include collaborating with internal engineering teams, providing expert guidance, and optimizing IT environments. The ideal candidate should have a strong background in Intune and mobile device management, proficiency in MFA and/or Single Sign-On solutions, and a solid understanding of Windows Server and desktop operating systems.