Job Opportunity: Loja Coordinator at Grupo KMB O BoticárioJoin us to apply for the Coordenador(a) de Loja role at Grupo KMB O Boticário.Position: Regional Sales Manager | Commercial Leadership | Expansion & GrowthAbout the RoleThe candidate will be responsible for ensuring customer service and product sales, maintaining operational activities across stores, achieving company goals, following internal process flows, and developing and engaging the team to execute the strategic plan.Responsibilities:Ensure operational excellence and results in assigned stores, aiming to meet established objectives.Develop, motivate, and monitor team performance.Track, analyze, and manage commercial results and performance indicators to meet targets.Ensure compliance with processes.Maintain store systems and resolve issues.Oversee product demonstrations, trials, and sales through strategic customer service.Engage the team through close supervision, individual and group conversations, recognition, engagement analysis, and feedback.Supervise store standards and processes to ensure proper functioning.Set, monitor, and achieve individual and store goals through daily analysis of commercial and customer satisfaction indicators.Manage financial performance of the stores, suggesting improvements to meet objectives.Guide and supervise staff to promote customer satisfaction and loyalty through personalized service both in-store and online.Participate in hiring and termination processes through interviews and other HR procedures.Working Hours: Business hours.About UsWe are a multi-franchise group in the beauty industry, representing one of Brazil's leading cosmetic and perfumery brands: O Boticário.With over 42 years in business, we create opportunities to transform lives, families, and society.Our team is high-performing, authentic, and motivated to achieve more!Our Purpose: To generate opportunities that transform families.Our Mission: To develop people and support entrepreneurship for positive societal change.Our Vision: To be recognized as one of the best places to work and a leader in business management and customer service.Our Values:Honoring commitmentsCreating opportunitiesRespecting relationshipsResponsibly pursuing resultsUpholding ethicsThis is our spirit!Stay informed about new Store Coordinator roles in Santa Fé do Sul, São Paulo, Brazil.
#J-18808-Ljbffr