Startup organized by one of the most well-known salespeople/stockbrokers in the world.
Project detailsBuild a state-of-the-art voice agent that can close sales using the Straightline method, and a platform to manage all of the customer's contacts.
The platform will be flexible to many verticals and types of customer data and integrate with many CRMs to provide massive value to customers.
Our multilingual voice agent will follow complex scripts using an agentic workflow and custom persuasive voice to close sales better than most humans on a global scale.
Your TeamFlat Structure.
Reporting into Head of Engineering.
What's in it for youInterview process that respects people and their timeProfessional and open IT communityInternal meet-ups and resources for knowledge sharingTime for recovery and relaxationBright online and offline eventsOpportunity to become part of our internal volunteer community ResponsibilitiesBuilding a self-service workflow execution system to handle a wide range of customer needs from calling/texting/emailing customers on a cadenceImplementing conditional logic for workflow nodesApplying per-customer rules based on the status of each lead (qualified, disqualified, needs a callback)Implementing a dynamic call queue with predictive dialingBuilding a CRM-agnostic integration layer SkillsStrong software engineer with decent AI experience building chat or voice-based products, whether assistants or customer service agents.
QualificationsHas built and operated agentic workflows applying LLMs to complete tasks in production
Preferred QualificationsLivekit
Experience using STT/TTS products, interruptions, VAD
Langchain for flexible agentic architectures
Experience using evaluation frameworks (Langsmith, Deepeval, etc)
Experience measuring and optimizing latency
RAG + vector databases
Multilingual voice systems
Other requirementsLove of buildingCurious, collaborative, low ego5+ years of experienceStartup experience, ability to operate in ambiguityImpact-oriented, flexible to whatever work needs to get doneBought into the value of automated testingStrong communicator, surfaces issues earlyTakes initiative
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