As an Account Manager, you will be at the forefront of client relationships, ensuring seamless campaign execution and success.
* Effective Communication: Liaise with teams and clients to maintain clear and consistent communication.
* Client Meetings: Lead discussions on results, strategies, and tasks, conducting meetings in English to align with client expectations and campaign goals.
* Client Success Ownership: Take charge of client satisfaction, working proactively to ensure their campaigns succeed beyond expectations.
* Support for Media Buyers: Provide essential support to media buyers, ensuring they have all necessary tools and resources for our clients' triumphs.
* Portfolio growth: Work on creating a good relationship with the clients in order to grow their portfolio with us via upsells
* Client retention: One of the main responsibilities for this role is to ensure client's satisfaction so he keeps working with us.
The ideal candidate should have:
* A Bachelor's degree in Marketing, Business Administration, or a related field.
* A deep understanding of digital marketing services, including SEO, PPC, social media, and content marketing.
* +1 years as an Account Manager in agencies demonstrating a track record of customer satisfaction and having experience working with at least 10 accounts.
* Exceptional interpersonal and relationship-building prowess, capable of fostering strong connections with clients and team members.
* Proficiency in multitasking and prioritizing in a fast-paced environment, ensuring all client needs are met timely.
* Problem-solving and negotiation skills.
* Fluency in English, capable of leading client meetings and discussions with ease.
We offer:
* 100% remote work.
* Monthly performance-based bonuses.
* Paid vacation (2 weeks per year + holidays).
* Maternity leave (4 months) and paternity leave (3 weeks).
* Annual gift.
* A collaborative and innovative work environment.
This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional results. As a successful Account Manager, you will be responsible for managing client relationships, developing and executing marketing strategies, and providing exceptional service to ensure client satisfaction and loyalty.
In this role, you will work closely with our team to identify business opportunities, develop and execute account plans, and manage client communications. You will also be responsible for building and maintaining strong relationships with clients, identifying areas for growth and improvement, and implementing solutions to meet their needs.
We are looking for a highly motivated and organized individual who is passionate about delivering exceptional results and building strong relationships with clients. If you are a results-driven professional with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.
Our company culture values people above all else. We believe that a happy and motivated team is the key to delivering high-performance results. Our approach combines intelligence at work with kindness in relationships, creating an environment where freedom and responsibility go hand-in-hand to drive personal and professional growth.