Operations Specialist Role
As an operations specialist, you will oversee the monitoring of ongoing delivery routes and facilitate communication with delivery drivers and shippers through phone calls and live chat.
* Key Responsibilities:
* Continuously monitor delivery routes to ensure timely delivery and communicate effectively with drivers and shippers via phone and live chat
* Operate based on the Eastern US time zone (EST)
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Required Skills and Qualifications
To excel in this role, candidates should possess excellent communication skills, be able to multitask efficiently, and have a strong attention to detail.
* Excellent verbal and written communication skills
* Able to work independently with minimal supervision
* Strong analytical and problem-solving skills
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Benefits
This role offers a unique opportunity to grow professionally and personally in a fast-paced environment. We provide a comprehensive benefits package to support our employees' well-being and career development.
* Comprehensive health insurance coverage
* Retirement plan with company matching contributions
* Opportunities for professional growth and development