Job Summary
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This role involves providing technical assistance and troubleshooting services for video delivery on various platform applications. The successful candidate will analyze root causes and resolve service tickets in accordance with standard operating procedures.
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Main Responsibilities
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* Analyze complex issues across multiple video delivery applications and identify solutions
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* Build custom Python scripts to simulate app launch, login, and playback behavior
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* Setup dashboards and configure alerts to monitor the health of the video delivery ecosystem
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* Triage complex issues and provide timely resolutions
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Requirements
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To be considered for this role, applicants should possess strong analytical skills and experience with Python scripting. Knowledge of video delivery technologies and systems is essential. A detail-oriented approach to troubleshooting and a passion for delivering high-quality results are also required.
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What We Offer
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The ideal candidate will have the opportunity to work on a variety of challenging projects and collaborate with a team of experienced professionals. A competitive salary package and opportunities for career growth and development are also available.