Position: Systems Analyst – Application Support (Agribusiness)
Professional Profile: Experienced professional in system support, business analysis, problem-solving, and user assistance. Results-oriented, with a client- and business-focused approach.
Main Responsibilities
* Provide support for applications related to agribusiness and tax document messaging (SEFAZ).
* Analyze and identify bugs, operational failures, and incident root causes.
* Log and report bugs, as well as suggest process and system improvements.
* Develop queries and reports in PL/SQL (low and medium complexity).
* Collaborate with internal IT teams for joint problem resolution.
* Manage service priorities according to urgency and impact.
* Work aligned with project methodologies and client guidelines.
Behavioral Competencies
* Customer focus
* Good communication
* Proactivity
* Teamwork
* Ability to work under pressure
* Meeting deadlines with quality
* Risk identification and mitigation
* Organization and prioritization
Languages
* Intermediate English (emphasis on reading and writing); desirable comprehension and conversation.
Availability
• Availability to work night shifts on a 12x36 rotation, according to operational needs.