Manage delivery for key customers across technical domains with a focus on innovation and excellence.
Lead cross-functional teams, fostering collaboration, productivity and customer satisfaction.
Ensure regular updates through structured reports, conduct in-depth analyses and quarterly business reviews.
Achieve exceptional customer outcomes.
* Deliver projects on time, within scope and to budgetary expectations.
* Collaborate closely with technology teams and customer stakeholders.
* Develop and implement customer-specific processes.
* Identify and mitigate project risks through proactive measures.
* Meet service level agreements and avoid potential penalties.
Drive continuous improvement initiatives to enhance project delivery processes and operational efficiency.