Discover a career opportunity that will take your expertise to the next level. As a highly skilled Salesforce Business Analyst, you will play a pivotal role in driving business growth and success.
This challenging yet rewarding position requires someone who is passionate about technology and has a keen eye for detail. If you are looking for a new challenge and want to make a real impact, this could be the perfect opportunity for you.
We are seeking an experienced professional with a strong background in Salesforce implementation and management. The ideal candidate will have excellent analytical and problem-solving skills, as well as the ability to communicate complex ideas effectively.
Key Responsibilities
* Gather and document business requirements: Collaborate with stakeholders to understand their needs and translate them into actionable solutions.
* Business process analysis: Map and analyze existing processes to identify areas for improvement and develop effective strategies for change.
* Solution design & configuration: Work closely with IT teams to design and implement Salesforce solutions that meet business objectives.
* Data analysis & reporting: Provide technical insights and recommendations by collecting and analyzing data from various sources.
* Testing & training: Conduct thorough testing and provide training to end-users to ensure seamless adoption of new systems.
* Stakeholder collaboration: Foster strong relationships with business leaders, project managers, developers, and end-users to ensure all requirements are met.
* Continuous improvement: Monitor solution performance and gather feedback to inform future enhancements.
Requirements:
* In-depth knowledge of Salesforce Sales cloud, Quote, Order and Contract Management Testing (UAT).
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
* Basic programming/scripting (Apex, SOQL) is advantageous.
Soft Skills:
* Analytical thinking & problem-solving.
* Effective oral and written communication.
* Requirement gathering & documentation.
* Process mapping & diagramming.
* Stakeholder management & facilitation.