About the Role
We are seeking a highly skilled Service Desk professional to join our dynamic team.
As a key member of our technical support team, you will deliver exceptional service to clients, ensuring smooth and efficient operation of their IT environments.
* Provide first- and second-line support via email and remote tools.
* Diagnose and resolve issues involving Office 365, Salesforce, Slack, and other business applications.
* Log, track, and manage incidents and service requests across various platforms.