**Job Description Summary**
Join Coca-Cola Latin America as a **Sales Operations Specialist** and play a critical role in enabling seamless operations for our sales team. You'll manage customer support processes, streamline operations, and provide actionable insights to drive sales success. This individual contributor role requires a proactive, independent problem-solver capable of improving systems, enhancing efficiency, and fostering collaboration across teams.
**Why Join Coca-Cola Latin America?**
As **the fastest-growing consumer goods company in Latin America,** we focus on people, innovation, and sustainability. At Coca-Cola, you'll work in a collaborative and empowering environment, contributing to our mission of operational excellence and growth.
**What You'll Do**
- ** Order & Customer Management**: Process customer orders, resolve complaints, and ensure delivery timelines.
- ** Sales Insights & Analytics**: Generate and analyze sales reports to help the sales team make data-driven decisions.
- ** Cross-Team Liaison**: Act as a connector between customers, production, distribution, and sales teams.
- ** Systems Management**: Implement and train teams on tools to improve sales operations.
- ** Administrative Support**: Ensure smooth interactions between business, vendors, and customers.
**Key Qualifications**
- Bachelor's degree or equivalent experience.
- 4+ years in sales operations, customer support, or similar roles (FMCG experience preferred).
- Strong knowledge of sales systems, databases, and analytics tools.
- Excellent communication and problem-solving skills.
**Why It's Exciting**
- Collaborate with diverse teams across Coca-Cola's global network.
- Drive process improvements and make a measurable impact.
- Gain hands-on experience in an essential and fast-paced role.
**Skills**
Waterfall Model; Customer Sales; Data Analysis