Role:
Hemmersbach is seeking an experienced Onsite Technician at an L2 level to join our team. As an Onsite Technician, you will provide technical support to our clients at their location, troubleshooting and resolving hardware and software issues, as well as configuring and maintaining their IT infrastructure.
Responsibilities:
* Provide technical support onsite to our clients at their location
* Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
* Install, configure, and maintain hardware and software systems
* Participate in project rollouts and deployments
Requirements:
* 2+ years of experience as a Desktop Technician
* Technical certifications such as A+ or Network+ are preferred
* Familiarity with Windows OS, Mac OS, and various software applications
* B2+ English required
* Ability to work independently and as part of a team
* Flexibility to work outside of normal business hours, as needed
* This role is a Salary position with a targeted Monthly Gross Salary range of $3000 – $4500BRL
Benefits:
* Buddy program
* Internal career development program
* International job opportunities
* Onboarding program
* Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher
* Unlimited employment contract
Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.