Project Manager - Library Software Implementation page is loadedProject Manager - Library Software ImplementationApply remote type Remote locations Remote (699 - Brazil) time type Full time posted on Posted 30+ Days Ago job requisition id JREQ131430We are seeking a Project Manager – Library Software Implementation to join our Service Implementation team in Latin America, with focus on Brazil. This is an excellent opportunity to work on public and academic software projects.Our team delivers services across the Americas to help customers with product adaptation and value realization.We would love to speak with you if you have experience in library software, project delivery, including planning, execution, and closure.About You – experience, education, skills, and accomplishmentsBachelor’s degree or equivalent, relevant work experience5+ years of relevant experience in project managementor library systemsFluent in Portuguese, English, and SpanishIt would be great if you have. .Background in library workflows/standards strongly preferredProject manager experience in SAAS implementation in higher education industry. Background in library workflows/standards strongly preferredExperience with Ex Libris/Innovative products would be an advantageExperience serving as a bridge between technical teams and business stakeholders, translating business requirements into technical specificationsExperience in the Public and/or Academic software industryExperience working with government institutions in Latin America, especially in BrazilPMP or comparable project management certificationWhat will you be doing in this role?Implementing software products and services across the AmericasParticipating and contributing to process improvement, global initiative, and work standardization across the AmericasActing as the overall primary point of contact for the customer project teamCreating and executing project work plans and revising as appropriate to meet changing requirementsManaging day-to-day operational aspects of project and scopeManaging project risk through mitigation planningFacilitating team and customer meetingsHolding regular status meetings with project teamKeeping executive team and stakeholders informed of project progressEffectively applying Project Management methodology, Professional Services procedures, processes, etc.Performing software product configuration, based on customer’s requirementsAnalyzing and troubleshooting customer issues and requests, providing first-line support to customers during the implementation cycleInterpreting and understanding customer requirements and workflows, and translating them into software solutionsProviding product training to customers, via Web-based or on-site trainingReviewing and contributing to training materials, implementation tools, and documents used internally and by customersCoordinating extensively with other teams including Cloud Services, Installation, Support, Sales, and Product ManagementAbout the TeamGlobal Professional Services teams are experts in product and project implementations. We enable our customers to get the maximum value out of Clarivate software products and reach their business goals, accompanied by our expert advice, training, managed services, and support.Hours of WorkThis is a full-time, hybrid position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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