Program Manager Role
* A critical leader who spearheads projects from conception to delivery.
* This high-achieving professional oversees cross-functional teams, fostering collaboration and productivity.
The ideal candidate will be a seasoned expert in project management, possessing exceptional communication and interpersonal skills. They will ensure timely project completion within budget, while maintaining a keen eye for detail.
* Key Responsibilities:
o Manage delivery for key customers across all technological tracks.
o Lead teams across technologies, fostering a collaborative and productive work environment.
o Ensure regular updates are sent to customer stakeholders through WSRs (Weekly Status Reports) and conduct MBRs (Monthly Business Reviews) and QBRs (Quarterly Business Reviews).
They will also ensure that projects are delivered on time, within scope, and budget by working with technology teams. Additionally, they will work closely with customer stakeholders to ensure project scope is well understood and documented as per defined standards.
* Skill Requirements:
o Project Management Expertise:
o Communication and Interpersonal Skills:
o Leadership and Team Management:
What We Offer:
* A dynamic work environment that fosters growth and development.
* Ongoing training and professional development opportunities.
* A competitive salary and benefits package.
* Additional Responsibilities:
o Proactively identify, evaluate, and mitigate project risks effectively.
o Ensure project teams meet SLAs and avoid service credits/penalties.
o Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and best practices.
o Utilize effective conflict resolution and negotiation tactics to maintain high-level performance within service teams.
Ultimately, this role requires a highly motivated individual who is passionate about delivering exceptional results and making a meaningful impact in their career.