Position Overview We are seeking a Manager of Endpoint Engineers to lead our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a leader with a relentless focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will manage a team of 4 engineers and report directly to the VP of IT and DevOps.
Key Responsibilities
* Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development
* Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using NinjaOne
* Drive automation initiatives to reduce manual processes and minimize end-user contact time
* Ensure endpoints meet compliance requirements
* Develop and implement endpoint security policies and procedures
* Manage vendor relationships with endpoint management and security solution providers
* Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement
* Create and maintain documentation for endpoint standards and processes
* Collaborate with security and IT teams to implement endpoint protection strategies
* Monitor endpoint health metrics and implement improvements to enhance reliability
* Coordinate patch management cycles and ensure timely deployment across all devices
* Lead incident response efforts for endpoint-related security events
Required Skills & Qualifications
* 2+ years of people management experience in IT or technical teams
* 5+ years of hands-on endpoint management experience
* Strong proficiency with NinjaOne or similar endpoint management platforms
* Experience managing both Windows and macOS environments at scale
* Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar
* Deep understanding of patch management, software deployment, and configuration management
* Experience maintaining compliance with security frameworks (SOC2, ISO27001, GDPR, CCPA)
* Strong troubleshooting skills with ability to resolve complex technical issues
* Excellent communication skills for vendor management and cross-functional collaboration
* Ability to work independently in a remote environment
* Must be able to read and speak fluently in English
Preferred Qualifications
* Experience in cybersecurity or identity governance industries
* Certifications such as Microsoft 365 Certified:
Modern Desktop Administrator or similar
* Experience with zero-trust security models and endpoint detection and response (EDR) tools
* Experience with automation tools and scripting for large-scale deployments
* Background in implementing self-service IT solutions
Work Environment
* This is a fully remote position
* Must be available for occasional meetings across global time zones
* On-call rotation participation may be required for critical issue