1 month ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Passionate about the world of tech?
What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office.
Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.Excited?
Let's see what it takesWhat you will do:Handle customer inquiries via emails, calls, and chatsBuild positive and long-lasting relationships with customersProcess and refund ordersProvide support and guidance to customers regarding productsMeet team KPIsStay up-to-date with cutting-edge technologySecurely work with customers' sensitive informationApply the latest customer happiness practicesWhat you need to succeed in this role:Fluent German (C1 level minimum) and upper-intermediate EnglishExperience in customer supportPositive, responsible, and proactive attitudePersonal laptop or computer (at least 8GB of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)Would be a great plus:Technical backgroundInterest/experience with motorcyclesBenefits and Perks:Fixed schedule: Monday-Friday, 5 AM-1 PM, Argentina timeOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-developmentWho we are:SupportYourApp is a Support-as-a-Service company providing secure technical, customer support, and CX services for tech companies worldwide.We work with clients from over 30 countries and speak over 60 languages.Since 2010, we've become an industry leader in premium outsourced customer support with 8 hubs around the world.We treat our team like our clients, offering unlimited care, an individual approach, and a positive experience.We welcome people from diverse backgrounds.
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