Our company provides local courier services in 20 major metro areas across the U.S.
As an operational specialist, you will oversee ongoing deliveries and assist delivery drivers and shippers via phone and live chat.
About the Role
Key responsibilities include monitoring delivery performance, communicating with customers, and resolving any issues that may arise.
Requirements
* Proficiency in English
* Ability to work based on Eastern US time zone (EDT)
* Experience in logistics, courier operations, call center, or customer support
What We Offer
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
Why Choose Us
We are committed to excellence and continuously strive to improve our services. Our team is passionate about delivering exceptional results and making a positive impact.