About the Role
We are seeking a seasoned Salesforce leader to oversee the implementation of Sales Cloud, Service Cloud, Marketing Cloud Account Engagement (MCAE), and Marketing Cloud Engagement (MCE) projects across the US and LATAM. As Director of Salesforce Implementation, you will lead a team of experts in delivering exceptional customer experiences while driving business value for our clients.
* Lead cross-functional teams to execute large-scale client engagements and optimize project delivery processes.
* Develop and maintain predictable implementation workflows, ensuring seamless handoffs between scoping and delivery teams.
* Foster a culture of accountability, continuous improvement, and high-quality delivery within your team.