We are looking for a skilled professional to join our team as a Metrobi Specialist.
This role plays a critical part in ensuring timely and efficient delivery of packages.
* Responsibilities:
o Monitor ongoing deliveries and assist delivery drivers and shippers via phone and live chat.
* Requirements:
o Proficiency in English.
o Able to work based on the Eastern US time zone (EDT).
o Experience in logistics, courier operations, call centers, or customer support.
The ideal candidate will have strong communication skills, be able to multitask, and possess a problem-solving attitude.