Job Title: IT Infrastructure Specialist
About the Role:
This is a key position in our organization, responsible for designing, implementing, and supporting systems technologies.
* Design, install, configure, and support systems technologies, including servers, storage, and Active Directory.
* Collaborate with clients to integrate new technologies into existing infrastructures.
* Work closely with engineering teams to deliver tailored solutions for critical environments.
* Manage and resolve client support tickets, ensuring clear communication and documentation.
* Track time against project agreements to optimize service efficiency and profitability.
* Report on project progress and participate in ongoing technical training and development.
Requirements:
To succeed in this role, you will need:
* 3–4 years of Systems Engineering experience in enterprise or managed service environments.
* 3–4 years of hands-on experience with Microsoft 365.
* A strong background in Intune and mobile device management.
* Proficiency with MFA and/or Single Sign-On solutions.
* A solid understanding of Windows Server and desktop operating systems.
* The ability to develop and maintain detailed systems documentation.
* Familiarity with change management, product lifecycles, and client service best practices.
Key Skills:
We are looking for candidates with:
* Strong technical knowledge and expertise.
* Excellent communication and collaboration skills.
* The ability to work independently and as part of a team.
What We Offer:
We provide a dynamic work environment, opportunities for professional growth, and a competitive compensation package.