**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**
**Join our Mission to Lead the Future of Snacking. Make It Matter.**
You work in Mondelēz International Business Services to lead in the development of tools, frameworks and skills that ensure the effective delivery of the experience strategy for a specific process area (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.). You also work with other service operations employees to ensure they are using processes and tools to ensure an impeccable customer experience.
**How you will contribute**
**What you will bring**
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- 5 years of experience in Mobility LA
- Spanish, English and Portuguese are required
- Knowledge cascading including training others and creating process documentation (for example, standard operating procedures)
- Key performance indicator reporting
- Project management
- Stakeholder management
- Good communicating and interpersonal skill with judgment and decision-making capability and the ability to articulate ideas, actively listen, and read non-verbal communication
- Engaging, inspiring, and influencing people
- Analyzing and synthesizing ideas to draw objective conclusions and to write concise reports
**More about this role**
**What you need to know about this position**:
**What extra ingredients you will bring**:
**Education / Certifications**:
**Job specific requirements**:
**Travel requirements**:
**Work schedule**:
**No Relocation support available**:
**Business Unit Summary**:
**Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as **_Lacta _**, **_Field _**and **_Terrabusi _**among others. We are known for our resilience and good humor and live our purpose with passion and commitment.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
**Job Type**:
Regular
Service Operations (Delivery)
Global Business Services