Who are we?
Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.
Job Description
Engage with stakeholders to understand business processes and objectives, design optimized workflows using automation tools and artificial intelligence, and identify and manage projects to enhance business efficiency through AI-driven solutions.
We are looking for hybrid talent: someone who can deep‑dive into operational workflows to find inefficiencies and has the technical expertise to bridge those gaps using AI, RPA, and Data Analytics. The goal is to turn manual tasks into scalable, automated, and cost‑effective processes.
The candidate does not need to be a developer. We are looking for a Process Expert with a Digital Mindset who knows how about tech tools.
Process Expert Responsibilities
Communication with the areas to find process automation opportunities
Manage automation projects with development teams and stakeholders
Disseminate AI tools and processes
Check how AI can be implemented in current sub process
Guide areas with technical knowledge
Report project status to stakeholders
Key Job Responsibilities
Partner with business leaders to identify, classify, and prioritize projects aligned with strategic goals.
Map processes, design solutions, and execute projects to enhance business efficiency.
Lead AI‑driven improvement projects, define KPIs, and manage progress for enhanced efficiency.
Collaborate with teams to design improved process flowcharts, integrate AI/automation solutions.
Investigate AI solutions, integrate systems, and optimize workflows for operational efficiency.
Stay up to date on tech trends, propose, and test innovative tools to drive continuous improvement.
Document processes and solutions for continuity and ease of maintenance.
Requirements
Bachelor’s degree in Administration, Engineering, Computer Science, or related field
Strong Expertise in business operations, process improvement, and strategic planning
Experience with RPA/AI/BI tools applications for process optimization projects
Proficiency in automation, data analysis, BI, and systems integration tools
Strong analytical and problem‑solving skills
Excellent communication and team collaboration abilities
Ability to translate technical concepts into business strategies
Proven project leadership skills
Ability to lead projects
Fluent in English
Spanish is desirable
At Samsung, we want you to be yourself! We prioritize fairness and will never request personal information unrelated to the selection process, such as marital status, age, gender, religion, or political opinions.
Looking for more? Visit our website www.samsung.com or our career page HERE!
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