About Crown
We exist to make money work better. Crown removes friction to integrate the Brazilian Real into the blockchain economy without compromising trust, security, or regulatory compliance. We created BRLV, a digital asset fully backed 1:1 by Brazilian sovereign bonds, designed to serve as the secure settlement layer of the tokenized economy. We are backed by Paradigm, Framework, Valor, Norte, Coinbase Ventures, Paxos, and Ed Wible (co-founder of Nubank). Our ambition: R$1 trillion in BRLV in circulation within the next 10 years.
The Role
This is a hands-on, high-autonomy role. You will own people operations and office management end-to-end for a small, fast-moving team. There is no existing admin function to inherit. You will build processes from scratch, work directly with external providers, and progressively reduce the founders’ involvement in day-to-day operations.
What You Will Own
People Operations
Onboarding and offboarding of team members, including employment documentation, contract coordination, equipment allocation, benefits enrollment, and access management
e-CAC and FGTS processes, including issuing and managing digital certificates
Coordination of folha (payroll) with external payroll and accounting providers
Administration of health insurance (currently Pipo / Care Plus) and benefits (currently Swile)
Vacation tracking and leave management
Maintaining up-to-date employee records and documentation
Office & Vendor Management
Full ownership of the physical office: supplies, building and landlord relationship, utilities, cleaning, maintenance, and general team experience
Management of third-party service providers
Potential involvement in acquiring and building out new office space as we grow
Compliance & Governance Support
Maintaining an organized repository of corporate documents, vendor contracts, and insurance policies
Tracking renewal deadlines and key compliance dates
Cross-Functional Support
Assisting the marketing team with event logistics
Assisting the finance team with expense reimbursements
Travel and hotel booking for the team
Process Improvement
Identifying and improving operational workflows to reduce dependency on founders
Building repeatable, documented processes where none exist today
Technical Requirements
3 to 5 years of experience in administrative, people operations, or office management roles, ideally at startups or small companies in Brazil
Direct experience with Brazilian employment processes: e-CAC, FGTS, digital certificates, folha coordination, CLT onboarding/offboarding
Fluent English (our working language) and native Portuguese
Experience working with external payroll, accounting, and benefits providers
Bias toward building systems and documentation rather than ad hoc problem-solving
Behavioral Competencies
Strong organizational instincts and comfort owning processes end-to-end without a team under you
Proactive in structuring processes and implementing controls where none exist
Detail-oriented with high standards for accuracy in documentation and records
Clear communicator across multiple stakeholder groups (team, vendors, landlord, service providers)
Comfortable operating in an early-stage startup environment with ambiguity and shifting priorities
Willingness to figure things out independently before escalating
Nice to Have
Experience in fintech, crypto, payments, or regulated financial services
Familiarity with tools like Notion, Slack, and Google Workspace
Experience supporting a distributed or partially remote team
Prior involvement in office buildouts or relocations
Work Model
Full-time, in-office at our São Paulo location. We believe the operational nature of this role requires consistent in-person presence, especially in the first months. Hours are flexible and focused on deliverables and business needs.
Why This Role Is Unique
You will be the first person in this function at Crown, with full ownership to define how it works
Direct exposure to leadership and high visibility across every team in the company
Opportunity to grow into a leadership role as Crown scales and the operations function expands
You will build the operational foundation of a company at the intersection of technology, financial markets, and the tokenized economy
#J-18808-Ljbffr