Customer Success Consultant
At this organization, we are seeking a highly skilled consultant to join our team and play a key role in delivering customer success services. This involves combining expertise with business development activities, focusing on consultative engagement, solution-oriented selling, and collaborative account management.
Key Responsibilities:
* Develop and implement strategies for successful client onboarding and enablement.
* Work closely with clients to understand their needs and deliver tailored solutions that meet their expectations.
* Maintain strong relationships across multiple levels within client organizations, ensuring seamless communication and effective issue resolution.
Requirements:
* Bachelor's degree in a science-related field is preferred.
* Minimum 5 years of experience in sales, account management, customer success, and business development is required.
* English fluency (written and spoken) is essential; Portuguese is mandatory; Spanish is an asset.