The Commercial Account Manager role plays a pivotal part in driving business growth and customer satisfaction.
* To excel in this position, you will need to develop and execute account plans that meet revenue growth and customer satisfaction objectives.
* You must build and maintain strong relationships with key decision-makers at existing customer accounts, ensuring customer satisfaction and retention.
* A key aspect of this role is proactively identifying and pursuing new business opportunities within existing accounts.
* You will also conduct regular account reviews and provide insightful business reviews to customers.
* Achieving and exceeding assigned sales quotas and revenue targets is crucial for success in this role.
* Key responsibilities include driving client retention, renewals, upsells, and cross-sells.
* You must be skilled in negotiating and closing deals effectively.
* The entire sales cycle from lead qualification to contract negotiation and customer onboarding will be managed by you.
* You will contribute to the development of sales strategies and best practices.
* Gathering market intelligence, developments, and competitor activities and sharing insights with the sales team is also essential.
The ideal candidate will possess a unique blend of technical skills and soft skills, including:
* An understanding of complex sales projects and ability to build long-term relationships.
* Excellent communication and interpersonal skills.
* A proven track record of meeting or exceeding sales targets.
This is an exciting opportunity for ambitious professionals who are passionate about delivering exceptional results and driving business growth.