We are seeking a highly skilled IT Specialist to support our organization's technology infrastructure.
The ideal candidate will have a strong background in computer systems, networks, and cloud platforms, with experience in troubleshooting and resolving complex technical issues.
Responsibilities will include installing, configuring, and maintaining computer hardware, software, systems, and networks for employees, both onsite and remote.
Servicing as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
Managing user accounts, permissions, and access controls across various SaaS platforms.
Detecting and preventing cyber threats by monitoring endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication.
Supporting cloud infrastructure management, data backup, and disaster recovery planning.
Collaborating with leadership to evaluate and implement new technologies that enhance productivity and security.