IT Infrastructure Specialist
The IT Infrastructure Specialist plays a pivotal role in designing, implementing and supporting complex enterprise systems.
* Design, configure and support server technologies, storage solutions and Active Directory.
* Provide technical consultation on integrating new technologies with existing infrastructures.
* Collaborate with engineering teams to deliver tailored business solutions for critical environments.
* Manage and resolve client support tickets, ensuring clear communication and thorough documentation.
* Track project time against agreements to optimize service efficiency and profitability.
* Report on project progress and engage in ongoing technical training and professional development.