Strategic business intelligence specialist

Business Intelligence Analyst Role

We are seeking a skilled Business Intelligence Analyst to drive innovation and growth through data-driven insights.

This is an exciting opportunity for a motivated individual to join our team as a Salesforce Business Intelligence Analyst, focusing on harnessing the power of Salesforce to inform business decisions and enhance customer experiences.

1. Gather and document business requirements by collaborating with stakeholders to translate needs into functional specifications for Salesforce implementations.
2. Analyze and optimize business processes using Salesforce functionalities to identify areas for improvement and opportunities for growth.
3. Design and configure Salesforce solutions that align with organizational goals in collaboration with IT and stakeholders.
4. Develop technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
5. Conduct user acceptance testing (UAT) and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
6. Collaborate with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
* In-depth knowledge of Salesforce Sales cloud, Quote, Order, and Contract Management Testing.
* Business case writing, wireframing, and flow diagrams.
* Salesforce configuration and administration.
* Basic programming/scripting skills in Apex and SOQL are advantageous.
* Opportunity to work with cutting-edge technologies and contribute to innovative projects.
* Collaborative and dynamic work environment with a talented team.
* Possible career advancement and professional growth opportunities.