Who are we?Amaris Consultingis an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for youInterviews(the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunitiesCase study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.We look forward to meeting youJob DescriptionWe are looking for a proactive and service-orientedOffice & IT Support Assistantto join our São Paulo team. This entry-level position combines office and facility coordination with first-level IT support, ensuring smooth operations across multiple locations. The role is split evenly between administrative and technical responsibilities.Key Responsibilities:Office & Facility Support (50%)Coordinate daily office operations, supplies, and vendor management.Support workspace setup, meeting room logistics, and employee onboarding/offboarding.Liaise with building management and service providers.Assist remote offices (Rio, Curitiba, Lima) with operational needs.Maintain inventory of office supplies and equipment.Help organize internal events and ensure compliance with internal and external safety, security, and emergency standards.Contribute to initiatives aimed at reducing CO₂ emissions and improving environmental sustainability in our offices.IT Support (50%)Provide first-level support for hardware, software, and internal applications.Assist users locally and remotely; respond to inbound support calls.Guide users through troubleshooting and escalate complex issues when needed.Configure and reset devices; manage IT onboarding sessions for new employees.Maintain IT asset inventory and contribute to internal documentation.Your profileHigh school diploma or technical training; higher education is a plus in Information Systems, Information Technology, Networking, or a related field.1 to 3 years of experience in Help Desk/Service Desk, General IT Support, or Troubleshooting roles.Strong communication skills and a customer-oriented mindset.Fluent in EnglishFamiliarity with ticketing systems, Windows Server, Active Directory, and Exchange is appreciated.Knowledge of Intune and Microsoft 365 is an advantage.Willingness to travel occasionally to supported offices.What we offerAn international community bringing together 110+ different nationalitiesAn environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilitiesA robust training system with our internal Academy and 250+ available modulesA vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.)Strong commitments to CSR notably through participation in our WeCare Together programOur Hiring ProcessShort phone call with our talent acquisition team to discuss about your ambitions and how they align with Mantu's mission.First interview with your future manager or director. In this interview you will know more about your role, your mission, the challenges, and the skills we value.Second interview with a senior leader or your future teammates. This is the time to share what you've discovered about us and how thrilled you are to join us and how well we fit with your expectation.Third with the department director. If we are a perfect match, this interview might just end with a job offer.The recruitment process may vary depending on the candidate's profile.Mantu is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.