Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Matter. You work closely with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelez International Digital Services. How you will contribute You will serve as the point of contact for issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and manage business projects through to completion. You will also provide business consultancy and manage operational processes by ensuring that key performance indicators and performance management targets are met, and by sharing best practices and taking responsibility in the super key user community. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Shared services in a global environment Building and maintaining effective partnerships with internal stakeholders and suppliers Customer service and effectively leading relationships with demanding customers Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or "emergency" situations Using data to make recommendations and decisions Key performance indicators, managerial reporting, forecasting and budgeting Más acerca del rol: Inglés avanzado Gestión de la master data en SAP Herramientas digitales No Relocation support available Business Unit Summary Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as _Lacta_, _Field_ and _Terrabusi_ among others. We are known for our resilience and good humor and live our purpose with passion and commitment. Mondelez International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Relationship Management Global Business Services At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.