Position : UKG Workforce Management Analyst
Location : BrazilWe’re looking for a Senior Business Analyst (Kronos experience is required). Primarily responsible for implementing optimal Kronos solutions for customers. Key responsibilities include consultative and technical support to customers and internal teams, and delivering projects aligned with Kronos implementation methodologies. The Business Analyst is also responsible for meeting project delivery milestones and budgets.
You will work in highly complex environments, requiring complex multi-product solutions, customization and integration with other third-party products. You will also need to be highly adaptive to different customer environments and be able to independently handle discussions with senior management.
Responsibilities:
· Driving requirement assessment workshops with senior members of the customer organisation.
· Design a solution that best fits the customer requirements while limiting deviations from standard Kronos functionalities.
· Preparing functional and technical solution design documents.
· Work with the offshore technical team to build the solution and clarify their queries.
· Training core users of the customer.
· Manage customer user acceptance tests.
· Work with the project managers to align with project milestones and ensure timely billing.
Required Skills/Qualifications:
· Bachelor’s degree or equivalent in a Computer Sciences or a related field.
· Experience with Kronos and UKG Workforce Management is MANDATORY.
· English Advanced (B2-C1)
· Experience in requirement gathering and solution design.
· Prior experience in supporting functional testing, integration testing, and UAT preferred.
· Demonstrated track record in delivering quality, on-time technology and business solutions to a diverse customer base.
· Solid interpersonal skills to interface with co-workers and customers.
· Ability to manage specific tasks to completion with minimal direction.
· Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel.