Auxiliar de Vendas role involves delivering exceptional customer service by providing timely assistance to clients, addressing their inquiries and concerns. This support is critical in building strong relationships and driving business growth.
Key Responsibilities:
* Order Registration: Register client orders accurately in the ERP system, ensuring seamless transaction processes.
* Scheduling and Quotations: Coordinate schedules with PCP and prepare quotations for clients, clarifying any doubts or requirements to meet their needs effectively.
* Client Communications: Engage with clients through various channels, sending samples and updating them on the status of their orders to maintain transparency and trust.
* Control Spreadsheets and Collections: Maintain accurate control spreadsheets, monitor collections, and communicate any complaints or issues to the quality department to prevent potential problems.
* Support and Collaboration: Collaborate with the sales team and leadership to achieve business objectives, participating in various initiatives and projects as needed to drive success.
This role requires a detail-oriented individual who can multitask effectively, prioritize tasks, and maintain excellent communication skills to ensure smooth operations and customer satisfaction.