Technology Solutions Consultant Job Description
We are seeking a skilled Technology Solutions Consultant to empower innovation and creativity within our organization.
* Main Responsibilities:
* Gather and document business requirements, engaging stakeholders to elicit, clarify, and translate business needs into functional specifications for Salesforce implementations.
* Analyze and optimize business processes, identifying gaps and opportunities for improvement using Salesforce functionalities.
* Collaborate closely with IT and stakeholders to design, configure, and implement Salesforce solutions that align with organizational goals.
* Prepare technical reports, dashboards, and visualizations by collecting and analyzing business data and CRM trends.
* Conduct user acceptance testing (UAT), prepare training materials, and facilitate learning sessions for end-users to ensure successful adoption of new solutions.
* Communicate effectively with business leaders, project managers, developers, and end-users to ensure requirements are fully understood and solutions deliver maximum value.
* Evaluate solution performance and iterate on Salesforce configurations for ongoing optimization.
Key Requirements:
* Detailed knowledge of Salesforce Sales cloud, Quote, Order and Contract Management Testing (UAT)
* Business case writing, wireframing, and flow diagrams
* Salesforce configuration and administration
* Basic programming/scripting skills in Apex and SOQL are advantageous
Benefits:
* Analytical thinking & problem-solving
* Effective oral and written communication
* Requirement gathering & documentation
* Process mapping & diagramming
* Stakeholder management & facilitation