IT Support Specialist Opportunity
We are seeking a skilled IT support specialist to join our dynamic team. The ideal candidate will provide exceptional technical support to clients, ensuring smooth operation of their IT environments.
Key Responsibilities:
* Provide first- and second-line support via email and remote tools.
* Diagnose and resolve issues involving business applications.
* Log, track, and manage incidents and service requests across various platforms.
Required Qualifications:
* Fluency in English and Spanish (written and verbal).
* 2+ years of experience in an MSP environment.
* Hands-on experience with ticketing platforms.
* Strong troubleshooting and problem-solving capabilities.
* Excellent interpersonal and communication skills.
Become Part of Our Team
We offer a collaborative and supportive work environment, with opportunities for professional growth and development.