Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
Job Summary
Provide operational support for corporate network infrastructure and Linux systems, ensuring service stability, availability, and security. This role is primarily focused on maintaining existing environments and managing incidents and service requests.
Responsibilities
Deliver operational support for deployed network, security, and Linux system environments.
Monitor systems and perform incident identification, analysis, and resolution.
Execute adjustments and configurations on network and security equipment following established procedures.
Support Disaster Recovery (DR) activities, including configuring equipment from scratch when necessary.
Interact with vendors and suppliers to open, track, and resolve technical support cases.
Operate in compliance with incident, request, and change management processes.
Maintain accurate technical documentation and operational records.
Ensure adherence to information security policies, internal standards, and IT governance best practices.
Qualifications
Network Infrastructure – Switches:
Knowledge of Juniper, Cisco, Dell, Aruba, and Siena switches.
Information Security – Firewalls:
Knowledge of Fortigate firewalls.
Experience with FortiManager and FortiAnalyzer.
Understanding of SD-WAN concepts and operation.
Familiarity with Sophos firewalls.
Operating Systems:
Proficiency in Linux, including command execution, service verification, and log analysis.
Knowledge of Apache and MySQL.
Certifications:
LPI or vendor technical certifications (Cisco, Juniper, Fortinet, Dell, Aruba, etc.).
Languages:
Advanced English for verbal and written communication, technical documentation reading, and vendor interaction.
Work Model
Hybrid – 2x per week at the office.
Location
RJ1 – R. Voluntários da Pátria, 360 - Botafogo, Rio de Janeiro - RJ, 22270-010.
Schedule
12x36, from 9:00 PM to 9:00 AM.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Aff Positive Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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