Healthcare Operations Expert
We are seeking a skilled expert to analyze and improve healthcare operations using Salesforce capabilities.
* This role requires strong understanding of healthcare workflows, patient engagement processes, and data analysis.
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Key Responsibilities:
1. Analyze business processes and identify opportunities to leverage Salesforce capabilities.
2. Configure Salesforce Health Cloud components including Care Plans, Patient Timelines, Provider Networks, and custom workflows.
3. Create and maintain reports, dashboards, and data visualizations to support clinical and business decision-making.
4. Ensure data integrity and compliance with healthcare regulations such as HIPAA.
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Requirements:
* 3+ years of experience as a Salesforce Business Analyst or Functional Analyst.
* 1+ years of hands-on experience with Salesforce Health Cloud.
* Strong communication and interpersonal skills with a focus on user experience.
* Proficiency in SQL for extracting, transforming, and analyzing patient and operational data.