Location
5859 28th St SE, Grand Rapids, 49546
Responsibilities
This branch is a Retail In-Store branch located in Walmart, Meijer, and Kroger stores.
Branch Hours
Monday - Friday: 10:00 a.m. - 7:00 p.m.
Saturday: 10:00 a.m. - 3:00 p.m.
Sunday: Closed.
Financial Service Representative
We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager.
As a Retail In-Store Financial Service Representative at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. Outstanding teamwork is a must. Our number one goal is to provide our members and potential new members with personalized solutions to their financial situations.
What You’ll Do:
* Deliver stellar service to credit union members and potential new members.
* Serve as a face for our brand.
* Provide unique and personalized financial solutions for our members.
* Introduce potential new members to the perks of being a Michigan First Credit Union member.
* Follow through on promises and ensure all details are covered.
Qualifications
What We’re Looking For:
* Outgoing, personable candidates who love talking to people.
* Professional experience, preferably 3+ years in financial sales or retail.
* Customer service experience, preferably 3+ years.
* Ability to learn our products and services thoroughly and quickly.
* A high school diploma/GED; preferably an Associate’s in business or a related field.
* A flexible schedule to accommodate branch hours.
* Team players who can assist at any of our in-store locations.
Who We Are
Michigan First Credit Union was founded more than 90 years ago and delivers world-class service to over 160,000 members throughout Michigan. We offer financial solutions for every life stage.
Michigan First highlights:
* 500 team members
* 32 locations across Michigan
* Industry leader in community support and charitable giving
* Member Services Call Center operates 24/7/365
* Over $1.5 Billion in assets
Awards
Michigan First Credit Union has received numerous awards including:
* 2024 Best & Brightest in the Nation
* 2024 Best & Brightest in Metro Detroit
* 2024 Best Credit Unions to Work For
* 2024 Detroit Free Press Top Workplaces
Benefits and Perks
Benefits of joining our team include:
* Very competitive pay
* Low-cost medical, dental, and vision benefit options
* 401(k) - 100% match up to 5% deferral
* Tuition reimbursement for both Undergraduate and Graduate degree programs
* Access to a complimentary concierge service
* Free fitness center at our headquarters
* Wellness initiatives throughout the year
* Loan discounts for certain secured and unsecured loans
* Opportunities for pay increases and incentives
Michigan First Credit Union is an Equal Opportunity Employer.
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