Igualdade & Oportunidade para Todos
Representando 165 nacionalidades em todo o mundo, nos orgulhamos de ser um empregador que oferece igualdade de oportunidades, comprometido em fornecer oportunidades iguais de emprego a todos os candidatos e funcionários, independentemente de raça, religião, sexo, cor, idade, nacionalidade, gravidez, orientação sexual, deficiência física ou informações genéticas, ou qualquer outra classificação protegida, de acordo com as leis federais, estaduais e/ou locais.
RESPONSIBILITIES:
Specific responsibilities include:
Advanced English
Design and architect the CRM solution to leverage the full capabilities of the Salesforce platform.
Stay current with Salesforce seasonal releases; evaluate, recommend, and implement relevant new capabilities or optimizations.
Manage sandbox environments including refresh planning, data seeding, pre/post refresh steps and reconfigurations
Manage release and deployment activities following Salesforce DevOps best practices using Salesforce DX, and Git-based workflows
Manage operational aspects of Saleforce.com with a focus on system configuration and deployments, standardization, data integration, data quality, and technical issue resolution
Participate in formal governance and change/release management processes
Proficient on building and maintaining standard and ad hoc reports and dashboards
Ensure proper security models are in place and maintained for data access
PERSON:
Bachelor's degree from a four-year college or university in Computer Science, Software Engineering, or a related field
5-7+ years of Salesforce.com Administration experience implementing/supporting Sales Cloud on Lightning for a base of at least 300 users
Salesforce Certified Administrator, Salesforce Certified Advanced Administrator and Salesforce Certified Platform App Builder
Certified Salesforce Data Cloud Consultant & Salesforce Agentforce Specialist highly preferred
Experience leveraging and configuring AppExchange products to develop CRM solutions
Experience with general salesforce setup and configuration such as flows, validation rules, triggers, field updates, page layouts, record types, formula fields, report types etc.
Experience in environment maintenance tasks such as managing admin access, managing sandboxes, handling confidential data, integration configurations
Knowledge of Data Cloud (Data 360) for unified customer data strategy.
Hands-on with Einstein Analytics/CRM Analytics
Understanding of Agentforce 360 concepts and readiness for AI-enabled service and automation
Operational experience in non-Salesforce environments
Experience in JIRA and GitHub
Experience with Salesforce Backup & Restore, DocuSign CLM
Experience in DevOps & Data Tools: Salesforce DevOps, Salesforce Inspector, Data Loader, Dataloader io, Change Sets