Sr. Business Analyst Role
The Sr. Business Analyst plays a pivotal role in the organizational structure, collaborating with stakeholders and solution architects to deliver value-added features for sales, marketing, and billing teams.
Key Responsibilities:
* Assess business processes, system landscapes, and user pain points to recommend technical solutions and workarounds.
* Facilitate requirements gathering and functional design sessions with business and technical stakeholders.
* Document detailed functional design specifications (epics, features, user stories).
* Lead refinement sessions with cross-functional teams to review feature designs, estimate effort, and prepare for agile cycles.
Requirements:
* Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent professional experience.
* 2+ years of experience in business analysis, product design, or related roles, ideally within CRM platforms.
* Strong background in requirements gathering, process mapping, and translating business needs into technical specifications.