**Job Description**
Metrobi is a startup that offers local courier services in major cities across the U.S.
As an operations specialist, you will be responsible for monitoring ongoing deliveries and providing support to delivery drivers and shippers via phone and live chat.
* Responsibilities include monitoring deliveries, assisting drivers and shippers, and communicating with customers.
**Requirements**
* Proficiency in English is required.
* Ability to work based on the Eastern US time zone (EDT) is necessary.
* Experience in logistics, courier operations, call center, or customer support is preferred.