Business Technical Service Analyst
We are seeking a skilled Business Technical Service Analyst to join our team. This role involves establishing strong relationships with clients, understanding their business needs, and providing technical support.
About the Role
* This is a client-facing position that requires excellent communication and problem-solving skills.
* You will work closely with clients to understand their requirements and provide solutions that meet their needs.
Responsibilities
1. Evaluate client business requirements and assist in developing technical specifications.
2. Maintain knowledge of critical business impact issues and provide timely resolutions.
3. Participate in release management activities to ensure smooth code releases.
4. Assist in execution of project/development work plans and revise them as necessary.
Requirements
* Bachelor's degree in Information Technology or related field.
* Solid experience in Oracle Database and PL/SQL development.
* Previous experience consulting with clients to meet business needs.
* Advanced English language proficiency.
Benefits
* Flexible work arrangement options.
* A people-centered work environment.
* Opportunities to work with diverse teams across different countries.
* An attractive compensation package and benefits.